14 free hotel services that everyone should know

By Janet Benoir – July 1, 2021

When choosing a hotel, free parking, Wi-Fi, and a 24-hour check-in desk are the bare minimum services to look for. However, there are many other complimentary services that can make your hotel stay even more pleasant. It’s also a good idea to befriend the staff, as they may be able to help with services not listed.

1. Complimentary transfers

After booking a room, check if the hotel offers a free transfer service from the airport or station, saving you money on taxis or public transport.

2. Hotel compliments

Announcing special occasions like a recent marriage, anniversary, or birthday at check-in may result in a gift or room upgrade.

3. Child accommodations

Traveling with a young child? Ask for a free crib or extra bed, but make sure to inform the hotel ahead of time.

4. Amenities

Hotels often provide items such as corkscrews, dishes, hygiene supplies, smartphone chargers, irons, and extra blankets upon request.

5. In-room tea

Order a cup of tea to be delivered to your room, or request a kettle for nightly use.

6. Wake-up calls

If you’re worried about oversleeping, ask the front desk to call you at a specific time.

7. Fitness facilities

Take advantage of free gym access, saunas, swimming pools, and other wellness services offered by the hotel.

8. Reading material

Keep up with current events by reading complimentary newspapers and magazines provided by the hotel. You may also find interesting books left behind by previous guests.

9. Maps and recommendations

Request free maps from the front desk and inquire about local events, discounts, and staff-recommended establishments.

10. Discover Discounts and Seek Recommendations

At numerous hotels, you can often find a display near the reception area featuring announcements and discount coupons for events at nearby cafes and restaurants. Don’t hesitate to ask the hotel staff, such as the porter, for their personal recommendations. This way, you can enjoy a more affordable and delicious meal than what you might find through online suggestions. Plus, there’s no need to worry about making a reservation yourself, particularly if you’re unfamiliar with the local language. Hotel employees are more than happy to assist you in securing a table. After all, a satisfied customer is the best customer!

11. Office services

If you need to print, scan, or fax documents, the hotel reception will likely be able to assist you.

12. Postcards

Hotels often sell postcards and stamps, allowing you to send mail without searching for a post office.

13. Luggage storage

Most hotels will hold your luggage for free after you’ve checked out, saving you the hassle of carrying heavy bags around the city.

14. Taxi service

Ask the hotel to arrange a taxi for you, as they may have agreements with local carriers for discounted rates.