MSC Cruises Review

Grace Armstrong

By Grace Armstrong | April 5, 2025

If you’re dreaming of ocean breezes, beautiful ports, and the excitement of waking up in a new destination every morning, a cruise might be your perfect vacation. But choosing the right cruise line can make or break the experience.

MSC Cruises is a major name in the cruise world, offering glamorous ships, global itineraries, and affordable prices. But is it all smooth sailing? After reviewing thousands of passenger experiences and expert insights, here’s what you need to know about MSC Cruises—what works, what doesn’t, and whether it’s the right fit for your next adventure.

What MSC Cruises Is All About

MSC Cruises is a Swiss-owned cruise line with a strong European identity. With 22 ships currently in service and more on the way, it’s one of the largest cruise operators in the world. The company sails to destinations across the Mediterranean, Caribbean, Northern Europe, South America, the Middle East, and soon Alaska in 2026.

Itineraries range from short two-night getaways to massive 118-night world cruises. Their ships welcome a diverse, global crowd, and that multicultural atmosphere is one of MSC’s most unique features. MSC focuses on value for money, offering budget-friendly fares with upscale surroundings. They also offer a variety of packages—from basic deals to more premium options—so travelers can customize their experience based on preferences and budget.

What You’ll Find on the Ships

MSC ships are visually stunning. Think sweeping glass staircases, marble atriums, and stylish design that feels more like a luxury hotel than a cruise ship. There are adults-only pools, spas, fitness centers, waterparks, and even 4D cinemas on some ships.

Many of the newer ships also come with unique features like Starlink high-speed Wi-Fi, virtual reality experiences, and exciting attractions like an over-water swing ride on the upcoming MSC World America. For those who want a more luxurious experience, MSC offers the Yacht Club—a private area with butler service, exclusive dining, and access to private lounges and pools. While not quite on par with ultra-luxury cruise lines, it offers a solid upscale experience at a lower price point.

Dining and Entertainment

Food on MSC ships is a mix of international cuisines, with main dining rooms, buffets, and several specialty restaurants. While the buffet gets decent reviews, the main dining experience can vary between ships.

Specialty dining—like steakhouses, sushi bars, or Italian trattorias—offers better quality but comes at an extra cost. MSC’s beverage policy is worth noting: most drinks, including soda, are not included in the standard fare, so many travelers opt to purchase a drink package.

Entertainment is one of MSC’s strongest areas. Guests enjoy nightly live shows, from musical performances to theatrical productions and acrobatic acts. Daytime activities vary from trivia and dance classes to themed parties and sports tournaments.

Destinations and Excursions

MSC offers a huge variety of destinations across Europe, the Caribbean, South America, and more. Mediterranean and European cruises tend to draw a more international crowd, while Caribbean sailings are more popular with North American travelers.

Shore excursions can be booked in advance or on the ship. Options range from guided city tours and historical site visits to adventurous activities like dune rides and snorkeling trips. One standout destination is MSC’s private island in the Bahamas—Ocean Cay Marine Reserve. It’s accessible, well-maintained, and a relaxing highlight for many Caribbean cruisers.

Passenger Experience: A Mix of Opinions

MSC Cruises tends to get mixed reviews, with passengers either loving their trip or leaving disappointed. Positive reviews often mention the ships’ beauty, the quality of the entertainment, and the value for the price paid.

However, other guests report challenges with customer service, unexpected charges, and crowded public areas. Some travelers felt the communication onboard could be better, especially when it comes to onboard rules, package details, or how to navigate the ship and services.

That said, experienced travelers who understand the differences between MSC and North American cruise lines tend to adjust their expectations and enjoy the experience more.

Who MSC Cruises Is Best For

MSC is a great option for families—thanks to kids sail free promotions and plenty of kid-friendly amenities—as well as budget-conscious travelers seeking elegance without the high price tag, experienced cruisers familiar with the European style of cruising, and global travelers who enjoy a multicultural onboard environment.

However, it may not be ideal for those who expect American-style service standards, prefer an all-inclusive experience (as many extras like drinks and Wi-Fi come at an additional cost), or travelers who favor smaller, more intimate ships.

Tips Before You Book

Booking a cruise with MSC can be an exciting and rewarding experience—if you know how to navigate the options. From onboard packages to loyalty perks and excursion planning, here are some essential tips to help you make the most of your time at sea.

Choose the Right Package

MSC offers three main experience levels: Bella, Fantastica, and Aurea. While Bella covers the basics, upgrading to Fantastica or Aurea can dramatically improve your onboard experience.

Consider a Drink Package

MSC does not include most beverages—like soda, bottled water, or alcohol—in their standard fares. If you plan to enjoy multiple drinks per day, buying a drink package can save you a significant amount of money.

Take Advantage of the Status Match Program

Frequent cruiser? Hotel elite member? MSC offers a status match program where they recognize your loyalty from other brands. This could earn you priority embarkation and disembarkation, complimentary gifts or welcome drinks, discounts on future sailings, and access to exclusive events or services. It’s a simple application process and worth doing before your first MSC cruise.

Know What’s Included—and What Isn’t

MSC’s pricing structure can be confusing, so it’s important to carefully read the fine print regarding service fees (such as daily gratuities), specialty dining surcharges, Wi-Fi and laundry costs, as well as shore excursion pricing and cancellation policies.

Book Popular Shore Excursions Early

High-demand ports and activities—such as snorkeling trips or guided city tours—often sell out before departure, so it’s a good idea to browse and book excursions through MSC’s website in advance, check reviews and recommendations to find the best options, and plan ahead to ensure your cruise experience is as memorable as possible.

Final Thoughts

MSC Cruises is a beautiful, stylish, and affordable cruise line that offers a wide range of travel experiences. For the right kind of traveler—especially those open to European-style cruising and who do their research in advance—it can offer incredible value and unforgettable memories.

But it’s not for everyone. If you want a cruise that includes everything upfront, delivers flawless service, and matches the feel of high-end American cruise lines, you might want to look elsewhere. MSC is best for those who want to explore the world with style and flexibility, without paying top-tier prices. With stunning ships, great entertainment, and a global vibe, it could be the perfect fit for your next big adventure.